You will find a list of compatible devices here: Compatibility list

An Internet connection is required only to download and update the application, and sign in to my account.
An Internet connection is not needed to use the connected feature of your product. There is no need to move your product closer to the access point (Internet router).

Place your appliance on a flat, stable surface.
For the best connection between your appliance and smartphone/tablet, we recommend performing all operations requiring a connection at a sensible distance.
If the connection is lost (connection symbol crossed out), move your device closer until the connection is re-established.
If the connection indicator is lit (app or product), your devices are connected.

Another smartphone or tablet is already connected to the Cookeo. In this case, you need to disconnect it by closing the application or pressing "connected" in the top right corner of the application.
Once the Cookeo's blue light starts flashing, you will be able to connect your device.

Before pairing your device, the country and language must be set.

You can restart the operation by going to the "My Account" menu, then select "Identify my device" and follow the instructions on the screen.
Note: Bluetooth® must be enabled on your tablet or smartphone to complete pairing.

For Android smartphones or tablets, it is necessary to have the latest version of the system installed.
To check your version, go to: "Settings" > "About" > "System Update".

To pair your device with Android:
• Get closer to your device.

• When a message appears on the screen of your device, validate the connection request by pressing OK.
Depending on the model of your Android smartphone or tablet, 3 types of messages are possible:
- Auto-match: there is no need for validation, your device will connect automatically.
- The message "Bluetooth connection request" will appear on your screen: simply click on "CONNECT", there is no need to enter a passcode.
- A notification appear at the top of your screen: drag the screen down then click on the notification to display the message "Bluetooth connection request". Then click on "CONNECT", there is no need to enter a passcode.

• Press the OK button on your device again.

• A final message confirms that the connection is successful: your device is now connected!

• Check that your tablet or smartphone is compatible (see compatibility FAQ).
• Check that Bluetooth® is enabled on your tablet or smartphone.
• Check that your device has the "connect" feature and ensure it is activated, as follows:
1. Go to the "Settings" menu
2. Select the "Connect" menu
NB: if you do not see a "Connect" menu, this means that your device is not equipped with the "Connect" option and it therefore cannot be connected to a tablet or smartphone.
3. Select "ON"
If you have already paired your tablet or smartphone to your device, the connection will be made automatically.
If not, please refer to the FAQ "How do I pair my app to the device?".

The blue light means that your device is a "Connect" model that can be connected to a tablet or a smartphone via the app.

• The light is flashing: the device is not connected to a tablet or smartphone.
• The light is not flashing: the device is connected to a tablet or smartphone.
• The light is off: the product's "connect" feature is disabled.

This means that the product's "connect" feature is deactivated.
To reactivate it:
1. Go to the "settings" menu
2. Select the "Connect" menu
3. Select "ON"

If the connection between your appliance and smartphone/tablet is lost during a recipe, the two devices will be automatically synchronized as soon as the connection is re-established.
You will be able to resume your recipe at the step you were on when the connection was lost.

Bluetooth® must be enabled to synchronize the application with the device and throughout the recipe (if you are following it from your phone).

If you wish, you can pair multiple devices as long as you only use one account on your app.
To do so, pair each device independently. However, only one device can be connected at a time.

To download a recipe, you just need to launch the step-by-step process of this one while being connected to your device.

A "Recipe download in progress" notification should appear and the download of the recipe from the device will begin.

Once the download is complete, the step-by-step will start in synchronization with your device.

First of all, your scale must be registered in the app.
• Activate Bluetooth on your phone.
• Open your app.
• Go to the "My Universe" tab.
• Click on "Settings".
• Select the "My Device" section.
• Then "Add an accessory" and select the scale.


Then go back to the home screen or to a recipe and follow the instructions to connect your scale when you need it.

"When I use my scale, it turns off or disconnects":
If you are in the middle of a recipe and the scale turns off, turn it back on and restart the pairing to the app.
If you are in the middle of a recipe and the scale disconnects, click the "OK" button on the scale to quickly reconnect it to the app.

The connected scale helps you in the search and realization of your daily recipes.


Here are the main features of this new scale:
- Need inspiration with the ingredients you have in your fridge?
- Choose one or more ingredients in your fridge and select them using the app's search bar.
- Connect the scale to the app and weigh your ingredients: a list of recipes is proposed to you according to the quantities weighed!
- Weigh and prepare all your ingredients before you start a recipe: the "check list" allows you not to forget anything!

In order to access all these features, the scale must be connected via Bluetooth to the app on a smartphone or tablet.

To take advantage of its features, your scale must be registered in the app beforehand.

• Open the app and click on the "Search" icon in the app.
• Go to the "I want" search bar, enter the desired ingredient - e.g. carrots - and select it from the drop-down list that appears.
• The scale icon appears with the selected ingredient (provided you have declared the scale first).


With your carrots, do you also have beef available in your fridge?
• Repeat the operation until you get the scale icon with carrots and beef.
• Then click on the scale icon.
• Follow the instructions on the screen to synchronize your scale with the application. Weigh the ingredients one by one and click on "validate" to go to the next ingredient.
• Once the ingredients have been weighed, exit the weighing window.
• The application offers you different recipes that can be made with the ingredients you have at your disposal.
• Select the recipe that you like the most and follow the step-by-step instructions!

• Open the app.
• Select the recipe you want to make in the search tab.
• Click on the "Weigh my ingredients" icon.
• Turn on your scale and sync it with your smartphone or tablet by following the instructions.
• Then weigh all the ingredients one by one. Validate when you want to move on to the next ingredient.

A small gauge will tell you the target quantity for each ingredient. Don't worry, weighing less or more than the target amount is not blocking, you can still move on to the next ingredient.

Once the ingredients have been weighed, leave the weighing window. The checklist will be completed with the ingredients you have just weighed:
- The symbol " ? " appears when the quantity weighed corresponds to the target quantity.
- A red filled bubble appears when the quantity weighed is greater than the target quantity.
- An empty, red bubble appears when the amount weighed is less than the target amount.

Some ingredients, which do not need to be weighed, can be validated manually by clicking on the associated bubble.

When the whole checklist is validated you can then start making the recipe!

(It is of course possible to start a recipe even if all the ingredients are not weighed or validated).

The coating of the pot is not altered.
To restore the original appearance: using a sponge and a mixture of hot water and white vinegar, clean and then rinse the pot thoroughly.
Our advice: for greater satisfaction over time of your pot, we recommend manual washing with a mild detergent.

The pot can be washed in the dishwasher as it is safe to be immersed. However, some detergent products contain elements that are more or less aggressive to metals. This grey residue is the reaction of the metal with the product.

We recommend liquid or gel detergents, which are softer.

The cake mould is placed in the steam basket in the pot.

No, the mould does not need to be covered with a plastic film unless specified in the recipe.

100 ml each.

Yes, you can place 4 verrines underneath and 2 verrines on top. They can also be placed in the steam basket.
Make sure you always add 25 cl of water.
Be careful to place the two upper verrines towards the front in order to prevent them from overturning or hindering the lid from closing.

Turn your basket over, take the metal rod in one hand and squeeze lightly to clip it to the basket.

Assemble your basket and simply place it in the pot.

• It may be that part of the lid is not positioned properly.
• Apply pressure to the probe in the centre of the central nut to release the lid.
• Ensure that the cover of the decompression ball is in the correct locked position.

After each use, allow the appliance to cool, then dismantle the cover and its components (valve cover, ball cover and ball) then clean with soapy water.

Before reassembly, move the valve to ensure that it is working correctly, and check that the vent below the ball is not obstructed.

This function is not active in all modes or for all preparations.
It is deactivated by the device for the preparation of programmed recipes containing fragile ingredients such as milk, fish, meat or eggs (see manual).
Only possible with some ingredients such as rice, cereals and vegetables up to 15 hours in advance.
These are health requirements to avoid possible undesirable bacterial growth.

Your appliance can be used without the app. However, only the app will enable you to benefit from the many advantages available when your product is connected.

Your ball cover might be incorrectly attached.
Let the product cool down completely, then remove the metal cover and check that the vertical marker on the ball cover is opposite the icon showing a locked padlock.

If the problem persists after this check, take your product to one of our approved repair services.

Your ball cover might be incorrectly attached.
Let the product cool down completely, then remove the metal cover and check that the vertical marker on the ball cover is opposite the icon showing a locked padlock.

If the problem persists after this check, take your product to one of our approved repair services.

After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre

Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.

• Check that you are not cooking.
• Unplug the product and wait until it cools completely.
• Once the product is completely cool (total absence of internal pressure), insert a rod into the hole located between the opening handle and the silent valve.

• This is normal, the odour will disappear completely after a few uses.
• Be sure to thoroughly clean the items listed in the instructions: cooking vessel, metal lid, before re-using your appliance.

• In the settings, select "Screen/Sounds", then "Screen", "Demo Mode".
• Turn off the demo mode.
• Enter the code 3424 using the scroll wheel.
• Press OK.
• Your device will reboot and return to normal mode. The "Demo" logo has disappeared and your device is ready for use.

You must follow the recommended maximum quantities.
Do not use fruits that become frothy during cooking.

• The quantity of water in the tank is insufficient to increase and maintain the pressure throughout the cooking.
• Stop the ongoing process, open the lid and add a sufficient quantity of water. Restart the recipe or re-heat manually.
• Our tip: When cooking rice and other foods susceptible to high water absorption during cooking, check the instructions on the food packaging carefully and add the minimum amount of water required for cooking under pressure (up to 200ml for maximum quantity/long cooking time).

Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Guarantee section of this website.