Yes, no problem. You can't add any solid food inside the drum but there is no issue with powders or liquids.

Yes, put your soft ice cream in a freezer-compatible container and place it in the freezer (for at least 1 hour) to create scoopable portions. You can buy the Dolci Ice Cream Bowls accessory kit if you want the perfect container to freeze your frozen treat.

The appliance will adapt its program time depending on the temperature at which the ingredients inserted are. So if the ingredients were in the refrigerator before - program will take less time.

No, it's recommanded to empty the drum and wash it before to launch a new program especially with milk/cream recipes to avoid any hygiene issues. Also, you can't add any solid food inside the drum. You need to mix all your ingredients before to inserting them into Freezi.

No, you can't add any solid food inside the drum. You need to mix all your ingredients before inserting them into Freezi and the preparation must be liquid. If you want to add any toppings, please add them manually on your preparation after serving.

All recipes require sugar BUT you can use natural sweeteners (such as honey, agave syrup, maple syrup, coconut sugar…) to replace the traditional sugar. You can't use artificial sweetener such as aspartame or stevia.

Yes, you can do sorbet (fruit ice cream) recipe by mixing fruits with water and sugar.

For Soft Ice Cream and Frozen Yogurt: 30 min
For Milkshake: 2h
For Cocktail and Slushy: 12h

Attention: do not turn off the program (Start/Stop button) when the preparation is ready, as this would deactivate the Keep Cold mode and the “Serve” program, which improves dispensing of the preparation.

At the end of each program, Freezi automatically switches to keep cold mode. When the "Serve" button is blinking, it means the program is finished and the Keep Cold mode is activated.A

Attention: do not turn off the program (Start/Stop button) when the preparation is ready, as this would deactivate the Keep Cold mode and the “Serve” program, which improves dispensing of the preparation.

Yes, you can create your own recipe but you must respect the User Manual guidelines.

To help you, we recommend using this Freezi AI assistant.

The "Serve" button improves the serving experience. Press it to activate serving mode. When the light is ON, the function is active (and when it's blinking it's not active). The serving function lasts 3 minutes, so you must press it again if you need more time.

Attention: do not turn off the program (Start/Stop button) when the preparation is ready, as this would deactivate the "Keep Cold" mode and the “Serve” program, which improves dispensing of the preparation.

Each program stops automatically once the perfect texture is reached. Freezi emits a beep when the program is finished and the "Serve" button blinks. When it blinks, your preparation is ready.

Attention: do not turn off the program (Start/Stop button) when the preparation is ready, as this would deactivate the "Keep Cold" mode and the “Serve” program, which improves dispensing of the preparation.

The “Rinsing” program, is not an automatic cleaning program. It helps make cleaning easier and faster but doesn't replace the cleaning phase. After serving, fill the drum with hot water and a drop of dish soap. Press the "Rinsing" button and wait 2–3 minutes. Empty the dirty water into a dedicated container by pulling the handle. You can repeat the process with clean hot water to remove any remaining residue. Then remove all parts and wash them carefully.