No. Once the first batch has finished open the grill fully and remove the food. Close the grill and press OK. You do not have to switch off the grill first. When the lights flash again, choose the mode that you want. The preheating phase should be a lot quicker than the first time as the plates will already be hot. When the Optigrill beeps to say it is ready, open the grill again and put the second batch of food on to the plates and continue as normal.

There are 4 temperature levels, as shown by the colour indicator:
Green: 110°C (230°F to 257°F)
Yellow: 190°C (356°F to 383°F)
Orange: 225°C (428°F to 455°F)
Red: 270°C (518°F to 545°F)

No as the cooking sensors are not active in manual mode.

Before cleaning your grill, wait around 45 minutes while the device cools. To remove heavy food residue on the grill plates or on the side, we recommend you use a wooden or plastic spatula. To clean the grill and grill components, use a cloth soaked in hot water. Do not immerse the grill in water. Do not use abbrasive cleaning products or products containing alcohol or fuel since these may damage the device.

The appliance has detected an issue and may need to be repaired.

If you leave the appliance open between 2 cooking cycles it will turn to safety mode and will have to be reset.
To ensure the best cooking results, you should not open the appliance for more than 1 minute during cooking cycles. RESET by unplugging it for 2-3 minutes and restart full cooking cycle.

If your food is under 4 mm thick, it is too thin (like bacon slices), it may not be detected.
This is not a problem simply press the OK key for confirmation for cooking to start.

The appliance has not been fully opened when placing the food on the grill plates before cooking.
Solutions: To allow the appliance to detect the start of the cooking cycle, the appliance must be completely opened before each cooking cycle. If not, the cooking cycle will not start. Completely open the grill then close it and press OK.

The appliance needs to be repaired.

You started cooking before preheating had finished.
To rectify this: turn off the appliance, remove the food, restart the appliance and then return to the programme selection and wait until preheating has finished before cooking the food.
If the problem persists despite adhering to the advice above: the appliance may need to be repaired.

This may be due to improper cleaning of the cooking plates.
We recommend that you pre-wash your cooking plates in the following manner before putting them in the dishwasher to remove any food residue:
- Soak the plates in hot water and degreasing dish soap for about 30 minutes,
- Scrub both sides of the plate with a sponge or a dish brush, hot water and degreasing dish soap,
- Rinse,
- Put in the dishwasher.

After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre

Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.

Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Guarantee section of this website.

If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.